XOTIC PC provides a unique Limited Lifetime Service Policy (the "Lifetime Service Policy") for all newly purchased desktop computers. This policy ensures that customers receive remote assistance, allowing us to log into their systems and address any issues they may be facing. With the Lifetime Service Policy, XOTIC PC guarantees that the original purchaser of a new computer system will not be charged for labor or service costs related to that system for its entire lifespan. This policy covers only the original purchaser, original equipment, future upgrades purchased from and installed by XOTIC PC, and labor/service performed by XOTIC PC. As we manufactur computers and install all software ourselves, we possess extensive knowledge about the systems we create.
My laptop was assembled and shipped just as the website said when I purchased it.
I had my laptop in less than a month.
The laptop was in great condition.
I didn't realize exactly how big the system really is. Because of that, I have named her "The Beast"! When I received it though 5 of the ten fans were not working. I called into customer service and they immediately and professionally transferred me to tech support. The gentleman knew exactly what the problem was. I tried the fix and walla la all the fans were working and everyone is in awe of this Beast! Thanks and God bless!
I was on the fence about this computer until it went on sale, which pushed me in the right direction. I'm happy I did. It's a unique product as it's the only small convertible PC that can game. It works well. It's slightly modified by XoticPC so they tested before they sent it to me. arrived. XoticPC has good customer service as well.
I was on the fence with this laptop until it went on sale, which pushed me over the ledge. I'm very happy that I did. This is a truly unique product-the only small, convertible laptop that can game on the market. Since this one is slightly modified by XoticPC, it was tested before being sent out. XoticPC has good customer service as well.