XOTIC PC Contact & Support | Sales, Service & Messaging

Contact XOTIC PC

We're here to help with support, orders, trade-ins, and general questions.

Customer Service & Support

Message Us on Apple Messages

Not using an Apple device? Use the Live Chat icon in the bottom-right corner.

Hours:
Monday–Friday, 9:00AM–5:30PM CST

Email:
sales@xoticpc.com • support@xoticpc.com

Submit a Ticket:
Create Support Ticket →

Submit a Return:
Start a Return →

Support Center:
View Support Resources →

Phone Support:
1-877-289-9684 (US & Canada)
402-466-2090 (International)

Corporate Office

Address:
4000 Lowell Circle
Lincoln, NE 68502

Main Phone:
402-466-2090

Human Resources:
careers@xoticpc.com

Marketing:
marketing@xoticpc.com

XOTIC PC Headquarters

4000 Lowell Circle, Lincoln, NE 68502

Frequently Asked Questions

How fast do you respond to support tickets?

Most requests receive a response within 24 business hours.

Can I message you on Apple Messages?

Yes — Apple Messages is the fastest and most convenient way to reach us.

Where can I check my PC build status?

You can view real-time progress using our online tracker:

Track Your Order →

Do you accept trade-ins?

Yes — you can upgrade your PC using our official trade-in program.

View Trade-In Program →

I'm not a gamer, but needed a machine that can handle multiple monitors and has lots of DRAM memory and storage. The Intel Core i9, 64 GB of DRAM and 6 TB of SSD can handle multiple IDEs, Schematic and Layout editors, and simulators!

Asus ROG G16- This is a great laptop,

I have to admit, the next best thing about getting this laptop is the reaction of my 15yo when he found out it has the Nvidia 5070 graphics card. He almost sh!t a brick, and there was a palpable satisfaction in denying him permission to play minecraft to test it out. (However, I offered to let him watch a movie with me instead, an equally valid testing medium, which he declined.)

Like any good parent, i pointed out a good way to get more "yes"s from the adults you're stuck with, is to be less selfish with what you request. Example, Teen- "can I play minecraft?" Mom- "No I don't like that game, but I'm thinking about getting into playing Fortnite" Teen- *pout*
Correction suggested, "mom, can I download fortnite and play a round with the character after you do your build? " Heck yeah, you can!

This is a great laptop, and the perfect surface upon which to rest it is my naked cat, Cleo. She loves toasty things, yet this laptop has not yet gotten overheated. I got several heat sinks added, so ideally it will not be a problem, ever...

Currently using the laptop to social post from my couch, but winning that sweet gaming gear would be the perfect finale.

So far it's really good for what I got it for.
Need a better setup tho.

My apologies for the late response but I've been in lala land surfing through my new exotic PC and it's amazing thanks Xotic 🙂‍↕️

I spent weeks looking at configs on different custom builder sites like Digital Storm, Falcon Northwest, etc. Out of all these companies Xotic had the most powerful components I could find... "combination-wise." Here's the config: NVIDIA 5090 GPU; AMD 9800X3d; CORSAIR VENGEANCE 96GB 6000 MT/s CL 30 RAM; MSI Godlike Motherboard; Samsung 9100 PRO SSD; Lian Li fans; Liquid-cooling for CPU.

I'm a hard-core gamer with money to spend, so I went for the gusto obviously.

I own a $2k Lenovo Legion PC with a 4070 Super and a PS5 PRO. This PC from Xotic outperforms both by a long shot in terms of FPS, lack of lag/stuttering during gameplay, and loading times.

I also really appreciate the fact that the staff at Xotic actually answer their phone AND your questions during their business hours...consistently!

Thanks Xotic for a badass PC!

Contact XOTIC PC

Frequently Asked Questions

Let customers speak for us