Here at XOTIC PC, our customers needs come first. Our goal is to serve our customers by pampering them with the quality of service they deserve. We take pride in our superior customer service and our award-winning technical support. Don't take our word for it see what some of the following third party websites say about us and some of our customer testimonials below.
We view every customer as a customer for life. “Total Customer Satisfaction” is our standard. Our knowledgeable account managers will guide you through your whole experience with XOTIC PC, and continue to be your point of contact after the sale. In addition, our highly trained technicians are ready and eager to help you with any problems that arise. Furthermore, our 24 Hour Service assures you quick and expert service when you need it. Your complete and total satisfaction is our greatest ambition!
FANTASTIC CUSTOMER SERVICE
I wanted to buy a laptop for my sister as a present. Since I was traveling I needed expedite and Emily and everyone else I talked to was very friendly and diligent. I was able to get my computer on time (order on Monday and had it by Friday in Boston). So kudos for the great customer service. I don't have any comments about the computer as it was a present and my sister is the one using it (and probably too early for her to review - since she just got it).
BOUGHT A SAGER NP9175 (CLEVO P775TM-G) LAPTOP
GREAT LAPTOP for gaming, works EXTREMELY perfect on PUBG and CSGO with high FPS, gona try different games later... amazing customer service and experience, [email protected]
was my online chat assistant and he did very well in serving me
GIGABYTE AERO 15X PURCHASE - EXCELLENT
Amazing laptop, smooth and powerful, CPU and GPU temp don't usually go much over 80 Celsius during gaming with the cooling pad. Had no issues with the laptop whatsoever. It's lightweight and powerful - just what I need as a student.
I was presented with a clear roadmap and regular status updates up to the delivery stage by Xotic PC. Very prompt and clear overall.
Fast and super service for a quality product
It was my first time dealing with XOTIC PC. I am very pleased with how my order was handled. They even updated me as my order went through each step of the custom build down to the shipping of my order. Customer service was great and they answered all the questions I had before I made my purchase (Thank you, Emily). They have gained a loyal customer here...Keep up the good work!
All of the above reviews were taken from actual customers on ResellerRatings.com