XOTIC PC provides a unique Limited Lifetime Service Policy (the "Lifetime Service Policy") for all newly purchased desktop computers. This policy ensures that customers receive remote assistance, allowing us to log into their systems and address any issues they may be facing. With the Lifetime Service Policy, XOTIC PC guarantees that the original purchaser of a new computer system will not be charged for labor or service costs related to that system for its entire lifespan. This policy covers only the original purchaser, original equipment, future upgrades purchased from and installed by XOTIC PC, and labor/service performed by XOTIC PC. As we manufactur computers and install all software ourselves, we possess extensive knowledge about the systems we create.
Excellent product. Also when I called about delivery schedule customer service found a delay due to part’s availability and I received my laptop before the estimated delay delivery date. Overall my MCI build was exactly what I wanted and the customer service was excellent. The only issue was the version for Microsoft business was not the latest version. I mention this because I don’t remember seeing the version option on the website when I selected it. Would recommend service to others.
So i bought this laptop the beginning of may and i received it on May 12th or the 11th, and i have no regrets at all because i needed a laptop that would be capable of running steam games and fortnite and also after effects since im a video editor, so far everything works fast and smooth, also idk why people say xoticpc has terrible customer service… I contacted them and support for help and they reply to me all the time i had questions for help and always gave me solutions… id say this laptop is totally worth the wait it took almost half a month for some ppl it takes a whole month, depending bc some ppl have written on other reviews that they received theirs within less than 2 weeks
So i bought this laptop to play games on steam and play fortnite, i also bought bc i needed a laptop that runs after effects smooth and fast so far this has been living up to my expectations… i have no regrets also the costumer service and support help team is so helpful, i read somewhere how xoticpc customer service is terrible but i have had no bad service at all, theyve been so helpful with this whole process when i contacted them for help… i say get this laptop if youre thinking about it! because i am in love with it!
I am amazed with my new ASUS lap top it’s a great help with my work and i am greatly appreciated for the customer service they respond quickly when I asked for more information on delivery thanks so much XOTIC PC for the help and I am very happy with my purchase I will recommend people for sure to buy your products my next step if for a gaming PC
This case stands apart from so many others I reviewed recently. The visibility to those costly components is unmatched. The Video card riser is amazing.